CA Satyam

Support & Maintenance

- Document and Workflow Management

The iMarkup Server is a web-based software solution providing document management, workflow automation, document imaging, and knowledge management. The iMarkup Server transforms your document based information into knowledge assets by providing powerful storage, categorization and search technologies. It provides users with an easy way to manage, distribute, locate, collaborate on, annotate and review documents and digital content. It supports users in all stages of the document lifecycle. The iMarkup Server is an "out of the box" product that is easy to install and administer.

Workflow Automation – iMarkup has an embedded workflow engine which is designed to automate a company’s business process for the creation, updation, review and approval of documents and digital content.

Document Imaging and Scanning – component provides enterprise users with an "out of the box" approach to move from a paper based environment to an electronic workplace. Documents and forms are scanned and stored in the document repository. It has integrated support for the industry leader in document imaging – Kofax Ascent Capture, supporting hundreds of different scanners, including high-speed, color, and duplex scanners.

Web Content Review – utilizes the industry’s first and most advanced web page annotation function. This component facilitates Web-based collaboration on existing Web content. It enables companies to create “affinity groups” in which members can collaborate and arrive at decisions through an interactive and intelligent discussion.

Knowledge Management – function simplifies the management and distribution of documents and content. It provides content classification, allowing approved documents to be automatically published and made available to internal or external users. Content classification provides “knowledge based” distribution of documents. Knowledge Views™ form the foundation for intelligent navigation, searching, retrieval, data mining, and ultimately delivery of information and knowledge to the user community.

Automate Business Processes. Organizations have various business processes. The iMarkup workflow engine can automate these by giving business users easy to use workflow tools. A graphical workflow builder and workflow reporter give business users control over their workflows, without requiring IT assistance.

Maintain Regulatory Compliance. Mitigate the risks associated with electronic information management and regulatory compliance. Comprehensive security management, access control, and auditing features enable your organization to maintain compliance with various regulatory mandates (Sarbanes-Oxley, FDA Title 21 CFR Part 11, HIPAA).

Complete Projects Faster. No matter what type of document or digital content you are responsible for, time to market is critical. The iMarkup Server accelerates your document review, approval and publishing process by enabling all team members to perform simultaneous tasks. Automatic email notifications alert team members when a task is assigned to them or if they are in jeopardy of missing a due date.

Reduce Software and Training Costs. The iMarkup Server interface is 100% web-based; native authoring applications are not required to review or approve documents. Documents are viewed inside your browser making it easy to use.

Eliminate Errors and Miscommunications. Now you can communicate more efficiently web page change requests and other feedback. With iMarkup you eliminate the "print/markup/fax" approach to content or web site review -- replacing it with easy-to-create annotations.

Maintain Document Integrity and Security. Emailing document attachments is no longer required to collaborate on them. Documents are stored securely on the iMarkup Server which gives authorized users access to the most current version(s) of the document.

Locate Documents Faster. Integrated Knowledge Management (KM) features provide users with rapid access to published documents based on their classification. iMarkup Knowledge Views™ allow documents and content to be distributed and located quickly so users can make timely business decisions.

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